Accrue Solutions, LLC has over a decade in the consumer-directed health plan (CDHP) industry and backed by award winning technology. Accrue Solutions offers FSA, HRA, HSA, Transit, and Parking plans on a single debit card. Accrue Solutions includes support throughout the implementation process and ongoing support during the plan year. Accrue also offers an entire suite of ERISA and ACA-mandated documents.
Customer Service representatives are highly experienced and well trained. A toll free number is provided to each participant to speak to a live person M-F from 8am – 8pm eastern time except holidays. A Call Quality Assurance Program and an Employee Recognition Program are in place to ensure quality customer service. The Customer Service department operates with an abandonment rate less than 5 percent and an average of 30 seconds or less to answer incoming calls.
Our goal is to offer industry-leading solutions that companies of any size can afford. Contact your Accrue Solutions representative to learn more about the company and products.
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